Industry Insights
Words of wisdom from our business insurance experts.
Does My Software Business Need General Liability Insurance?

The short answer: Yes, in most cases.
Even if your business doesn't operate in a traditional brick-and-mortar environment, general liability insurance is a foundational policy that protects your startup from common legal and financial risks.
What Is General Liability Insurance?
This type of insurance covers claims of bodily injury, property damage, and personal injury that your business may be held legally responsible for.
It typically includes:
- Third-party bodily injury
If a visitor, client, or delivery person is injured at your office or event. - Third-party property damage
If you (or an employee) accidentally damage someone else’s property during a business activity. - Personal & advertising injury
Covers claims like libel, slander, copyright infringement, or misappropriation of advertising ideas. - Legal defense and settlements
Helps cover lawyer fees, court costs, and settlements, even if the claim is groundless.
Why It’s Important for a Software Startup
Even if you’re pre-revenue or fully remote, general liability insurance still plays a valuable role.
1. Office-Related Risks
- If you lease a coworking space or office, your landlord may require general liability coverage.
- Accidents, like someone tripping on loose wiring or slipping on a wet floor, can result in lawsuits—even if you think it’s unlikely.
2. Client and Vendor Requirements
- Enterprise clients and government contracts often require proof of insurance before doing business with you.
- Vendors or consultants might ask for a certificate of insurance before entering into a partnership.
3. Events, Demos, and Trade Shows
- If your team attends or sponsors conferences, exhibitions, or public demos, event organizers may require general liability coverage for participation.
What It Doesn’t Cover (But You Might Need Separately)
While general liability is a great foundation, it doesn’t cover everything. As a software startup, you should also consider:
- Professional Liability (Errors & Omissions)
Protects you if a client claims your software or service caused them financial loss due to a mistake, bug, or failure. - Cyber Liability Insurance
Covers the cost of responding to data breaches, hacking, ransomware, and regulatory penalties. - Directors & Officers (D&O) Insurance
Protects your leadership team from personal liability in decisions made on behalf of the company.
The Bottom Line
General liability insurance is more than a box to check—it’s a foundational layer of protection for your software startup or any pre-revenue venture. Here’s why it truly matters:
- Reduces Financial Vulnerability: Covers legal fees, settlements, and damages that could otherwise cripple your startup’s budget.
- Opens Business Opportunities: Many clients, landlords, and partners require proof of insurance to engage in business relationships.
- Demonstrates Professionalism: Shows investors and customers that you're serious about risk management and long-term stability.
- Supports Sustainable Growth: Lets you focus on innovation and scaling your business without being derailed by unexpected claims.
Ultimately, general liability insurance is a strategic investment in your company’s resilience, credibility, and future success. It’s a smart, proactive move that lays the groundwork for everything that comes next.
By understanding the potential risks and securing appropriate coverage, pre-revenue businesses can focus on growth and innovation with peace of mind.
Speak to a Fullsteam Insurance Advisor today and learn more about costs, coverage, our process, and more.
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